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Privacy Policy

Royall Cleaning Handyman Lawn Care Services LLC (RCHLCS LLC) 

Cleaning • Landscaping • Lawn Care • Handyman • Renovations • Property Maintenance 

Effective Date: August 26, 2026 

Last Updated: August 26, 2026 

RCHLCS LLC 

Phone: 407-839-7492 & 407-879-4064 

License/Registration: L17000094263 

Status: Licensed & Insured 


1. INTRODUCTION 

RCHLCS LLC respects your privacy and is committed to protecting the personal information you provide when using our website, requesting services, communicating with us, or conducting business with us. 

This Privacy Policy explains what information we may collect, how we may use it, when we may share it, and the choices available to you. 

By using the RCHLCS LLC website or providing information to us, you acknowledge the practices described in this Privacy Policy. 


2. INFORMATION WE COLLECT 

Depending on how you interact with RCHLCS LLC, we may collect information such as: 

Contact Information 

  • Name 
  • Mailing address 
  • Property address 
  • Email address 
  • Telephone number 

Service Information 

When you request an estimate or service, we may collect information necessary to provide the requested service, including: 

  • Property location 
  • Type of service requested 
  • Description of the work needed 
  • Property conditions 
  • Service preferences 
  • Scheduling information 
  • Photographs or videos submitted by you 
  • Other information necessary to evaluate or complete the requested work 

Payment and Transaction Information 

When you make a payment or purchase a service, payment information may be processed through third-party payment providers. 

RCHLCS LLC generally does not need to retain your complete payment card number when payment processing is handled by a third-party payment processor. 

Communications 

We may retain communications you send to us, including: 

  • Emails 
  • Text messages 
  • Website inquiries 
  • Estimate requests 
  • Service requests 
  • Customer-service communications 
  • Other business-related communications 

Website and Technical Information 

When you visit our website, certain technical information may be collected automatically by GoDaddy or other website technology providers. 

This may include: 

  • IP address 
  • Browser type 
  • Device type 
  • Operating system 
  • General location information 
  • Pages visited 
  • Date and time of visits 
  • Referring website 
  • Website interaction information 


3. HOW WE USE YOUR INFORMATION 

RCHLCS LLC may use information we collect to: 

  • Respond to inquiries 
  • Provide estimates 
  • Schedule services 
  • Provide requested services 
  • Communicate with customers 
  • Process payments 
  • Send invoices 
  • Manage customer accounts 
  • Provide customer support 
  • Confirm appointments 
  • Reschedule services 
  • Process service requests 

  • Improve our website 
  • Improve our services 
  • Maintain business records 
  • Protect our business and customers 
  • Prevent fraud or unauthorized activity 
  • Comply with legal obligations 
  • Resolve disputes 
  • Maintain appropriate business, accounting, insurance, and service records 

We may also use information for other purposes that are reasonably related to the purpose for which the information was provided or as otherwise permitted by applicable law. 


4. INFORMATION YOU CHOOSE TO PROVIDE 

You are not required to provide personal information simply to browse the RCHLCS LLC website. 

However, certain information may be necessary if you want to: 

  • Request an estimate 
  • Request a service 
  • Schedule an appointment 
  • Contact us 
  • Receive a quote 
  • Make a payment 
  • Establish a customer account 
  • Receive customer support 

If you choose not to provide information necessary for a particular service, we may be unable to provide that service or respond fully to your request. 


5. HOW WE SHARE INFORMATION 

RCHLCS LLC does not sell personal information as a business practice. 

We may share information when reasonably necessary to operate our business and provide requested services. 

Examples may include sharing information with: 

  • Website hosting providers 
  • Scheduling platforms 
  • Customer-management systems 
  • Payment processors 
  • Accounting providers 
  • Business software providers 
  • Email or communication providers 
  • Contractors or subcontractors involved in providing requested services 
  • Insurance providers 
  • Professional advisors 
  • Government agencies or law enforcement when legally required 
  • Service providers acting on our behalf 

We limit information shared with service providers to information reasonably necessary for the applicable business purpose. 


6. JOBBER AND OTHER BUSINESS SYSTEMS 

RCHLCS LLC may use third-party business platforms to manage estimates, scheduling, customer information, invoices, communications, payments, and service records. 

Information submitted through these systems may be subject to the privacy policies and terms of the applicable provider. 

Customers should review the privacy policies of third-party platforms when using their services. 


7. GODADDY AND WEBSITE SERVICES 

Our website may be hosted or supported by GoDaddy or other technology providers. 

These providers may collect certain technical information when visitors use the website. 

RCHLCS LLC does not control the privacy practices of third-party providers. 

For information regarding information collected directly by GoDaddy, visitors should review GoDaddy's current privacy documentation. 


8. COOKIES AND SIMILAR TECHNOLOGIES 

The RCHLCS LLC website may use cookies, pixels, analytics tools, or similar technologies provided by the website platform or third-party service providers. 

These technologies may be used to: 

  • Keep the website functioning 
  • Understand website traffic 
  • Improve website performance 
  • Remember certain preferences 
  • Measure website activity 
  • Improve customer experience 
  • Support advertising or marketing functions, if applicable 

You may be able to control certain cookies through your browser or device settings. 

Disabling certain cookies may affect website functionality. 


9. ANALYTICS 

RCHLCS LLC may use website analytics tools to understand how visitors use our website. 

Analytics information may help us understand: 

  • Which pages are visited 
  • How visitors navigate the website 
  • How visitors find our website 
  • General website traffic patterns 
  • Website performance 

Analytics information is generally used in aggregate or statistical form to improve our website and services. 


10. MARKETING COMMUNICATIONS 

If you provide your contact information, RCHLCS LLC may contact you regarding: 

  • Requested estimates 
  • Service inquiries 
  • Appointments 
  • Existing services 
  • Invoices 
  • Customer-service matters 
  • Business-related communications 

Where permitted by law, RCHLCS LLC may also send promotional or marketing communications. 

You may request to stop receiving promotional communications by following the unsubscribe instructions included in the communication or by contacting us directly. 

Stopping promotional communications does not necessarily stop necessary service-related communications. 


11. TEXT MESSAGE COMMUNICATIONS 

If you provide your telephone number and request or consent to receive text messages, RCHLCS LLC may use text messaging to communicate regarding: 

  • Appointments 
  • Estimates 
  • Service updates 
  • Scheduling 
  • Customer-service matters 
  • Other communications related to your requested services 

Message and data rates may apply depending on your mobile carrier and plan. 

You may opt out of promotional text messages by following the instructions provided in the applicable message or contacting RCHLCS LLC. 


12. PHOTOGRAPHS AND PROPERTY INFORMATION 

Customers may voluntarily provide photographs or videos of their property when requesting an estimate or service. 

RCHLCS LLC may use customer-provided photographs or property information for legitimate business purposes, including: 

  • Preparing estimates 
  • Evaluating requested work 
  • Planning services 
  • Documenting property conditions 
  • Customer service 
  • Work records 
  • Dispute resolution 

RCHLCS LLC will not intentionally use customer-provided property photographs for public marketing purposes without appropriate authorization where required. 


13. INFORMATION SECURITY 

RCHLCS LLC takes reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. 

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. 

Customers should avoid submitting highly sensitive information through website forms, email, text messages, or other unsecured communication methods unless specifically requested through an appropriate secure system. 


14. DATA RETENTION 

RCHLCS LLC may retain personal information for as long as reasonably necessary for legitimate business purposes, including: 

  • Providing services 
  • Maintaining customer records 
  • Accounting 
  • Tax purposes 
  • Insurance purposes 
  • Legal compliance 
  • Resolving disputes 
  • Enforcing agreements 
  • Protecting the rights and property of RCHLCS LLC and others 

When information is no longer reasonably necessary, it may be securely deleted, destroyed, anonymized, or otherwise disposed of in accordance with applicable requirements. 


15. CHILDREN'S PRIVACY 

The RCHLCS LLC website is intended for general audiences and is not directed toward children. 

RCHLCS LLC does not knowingly request or intentionally collect personal information from children through the website for purposes unrelated to the requested service. 

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action. 


16. THIRD-PARTY WEBSITES AND SERVICES 

Our website may contain links to third-party websites, social media platforms, payment providers, scheduling services, or other external websites. 

RCHLCS LLC does not control these third-party websites. 

We are not responsible for: 

  • Their privacy practices 
  • Their security 
  • Their content 
  • Their policies 
  • Their collection or use of information 

We encourage you to review the privacy policy of any third-party website before providing personal information. 


17. SOCIAL MEDIA 

RCHLCS LLC may maintain social media accounts or include links to social media platforms. 

Interactions with RCHLCS LLC through social media platforms are subject to the privacy policies and terms of those platforms. 

Information you publicly post on social media may be visible to others. 

RCHLCS LLC does not control the privacy settings or practices of third-party social media platforms. 


18. BUSINESS TRANSFERS 

If RCHLCS LLC undergoes a business transaction such as a merger, acquisition, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law. 


19. LEGAL DISCLOSURES 

RCHLCS LLC may disclose information when reasonably necessary to: 

  • Comply with applicable law 
  • Respond to lawful requests 
  • Protect the rights or property of RCHLCS LLC 
  • Protect customers or other individuals 
  • Investigate fraud or unauthorized activity 
  • Enforce agreements 
  • Address security concerns 
  • Respond to legal proceedings 


20. YOUR PRIVACY RIGHTS 

Depending on where you live and whether applicable privacy laws apply to your information, you may have certain privacy rights. 

These rights may include the ability to: 

  • Request access to certain personal information 
  • Request correction of inaccurate personal information 
  • Request deletion of certain personal information 
  • Request information about how personal information is processed 
  • Opt out of certain types of processing where applicable 
  • Appeal certain privacy-related decisions where applicable 

These rights are subject to applicable legal exceptions and limitations. 

Florida's privacy law provides certain consumer rights and establishes requirements for privacy notices for businesses that meet the law's applicability requirements. 


21. HOW TO SUBMIT A PRIVACY REQUEST 

To submit a privacy-related request, please contact: 

RCHLCS LLC 

Phone: 407-839-7492 

Please provide enough information for us to reasonably understand and process your request. 

We may need to verify your identity before completing certain requests in order to protect personal information from unauthorized disclosure. 

We will respond to qualifying requests within the timeframe required by applicable law. 


22. REQUEST VERIFICATION 

To protect customer information, RCHLCS LLC may take reasonable steps to verify that a person making a privacy request is the individual associated with the information. 

We will not require unnecessary personal information solely for verification. 


23. NON-DISCRIMINATION 

RCHLCS LLC will not unlawfully discriminate against a customer for exercising privacy rights available to them under applicable law. 


24. DATA BREACHES 

If RCHLCS LLC experiences a security incident involving personal information, the company will respond in accordance with applicable federal and Florida law. 

Where legally required, affected individuals and applicable authorities will be notified. 

Florida law includes requirements concerning the security of confidential personal information and certain breach notifications. 


25. CHANGES TO THIS PRIVACY POLICY 

RCHLCS LLC may update this Privacy Policy from time to time. 

Changes may be made to reflect: 

  • Changes in our business practices 
  • Changes to our website 
  • Changes in technology 
  • Changes in third-party services 
  • Changes in applicable laws or regulations 

The updated Privacy Policy will be posted on this website with a revised "Last Updated" date. 

We encourage visitors and customers to periodically review this Privacy Policy. 


26. CONTACT US 

If you have questions, concerns, or requests regarding this Privacy Policy or the privacy of your information, please contact: 

RCHLCS LLC 

Phone: 407-839-7492 & 407-879-4064 

Privacy Contact: 

Royallcleaning2017@gmail.com 


IMPORTANT NOTICE 

This Privacy Policy is intended for publication on the RCHLCS LLC website and is designed to explain the company's general privacy practices. 

It should be reviewed and customized based on the actual technology, forms, cookies, analytics, payment processors, advertising tools, customer-management systems, and other third-party services connected to the RCHLCS LLC website. 

RCHLCS LLC should also have this Privacy Policy reviewed by a qualified Florida attorney before publication, particularly if the website collects personal information through online forms, uses targeted advertising, sells or shares personal information, or meets the applicability thresholds of Florida's privacy laws. 

Last Updated: August 26, 2026 

Copyright © 2025 Royall Cleaning Handyman Services LLC - All Rights Reserved.

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